Quadexpert Shipping Terms and Conditions
For U.S. Residents:
Shipping Rate and Fees
- Flat Rate: A standard flat shipping rate of $30 CAD applies to all orders shipped to the United States.
- Surcharges: Additional fees may apply for certain remote locations, oversized or bulk items, or special handling requirements. These surcharges are calculated based on package dimensions, weight, and specific destination details and will be communicated before the order is finalized.
Customs, Duties, and Taxes
- All U.S. customers are solely responsible for any applicable customs duties, taxes, or import fees. These fees, determined by U.S. customs, are not included in the total purchase price at checkout.
- Quadexpert is not responsible for any delays due to customs clearance procedures.
Order Processing and Delivery Estimates
- Orders typically process within 1-3 business days. Delivery times vary based on location and carrier service. Tracking information will be provided once shipped.
- Estimated delivery dates are not guaranteed and may be subject to carrier and customs variations.
For Canadian Residents:
Shipping Rate and Fees
- Free Shipping: Orders over $95 CAD qualify for free shipping across Canada, with the exception of Yukon Territory, Nunavut, Prince Edward Island, and Northwest Territories.
- Surcharges: Orders shipped to Yukon, Nunavut, Prince Edward Island, Northwest Territories, and for certain oversized or bulk items, may incur additional shipping charges based on package dimensions, weight, or special handling requirements. These charges will be provided at checkout or communicated prior to finalizing the order.
Order Processing and Delivery Estimates
- Orders are processed within 1-3 business days. Shipping times vary by location. Once shipped, tracking information will be sent for monitoring your order’s progress.
- Delivery estimates are not guaranteed and may vary depending on carrier and other logistics factors.
